Recipist – Support
Welcome to Recipist 👋
Here you’ll find answers to common questions and ways to get help.
Frequently Asked Questions
What is Recipist?
Recipist helps you turn cooking videos into clean, easy-to-follow recipes using AI. It extracts ingredients, steps, and tags so you can get to cooking faster.
Do I need an account?
No. Recipist uses anonymous authentication, so you can use the app without creating an account or providing personal information.
Where is my data stored?
Recipe data (such as tags and generated recipes) is stored securely using Firebase. No personal information is collected.
Can I restore my subscription?
Yes. If you purchased a subscription, you can restore it using the Restore Purchases option in the app. Subscriptions are managed through the App Store.
Why isn’t a video working?
Some videos may not be supported or may fail to process due to format, availability, or quality issues. If a video fails, try another link or try again later.
Troubleshooting
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App not working as expected
Try restarting the app or updating to the latest version. -
Subscription issues
Make sure you’re signed into the same Apple ID used for the purchase, then use Restore Purchases. -
Crashes or bugs
Ensure you’re on the latest app version. If the issue persists, contact support.
Feedback & Feature Requests
We’re actively improving Recipist. If you have feedback, ideas, or feature requests, we’d love to hear from you.
Contact Support
If you need help or have questions, contact us at:
We aim to respond as quickly as possible.
Thank you for using Recipist 🍳